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2023 Recap: Letter from the CEO

As we close another year at Highway Three Solutions, I wanted to share with you the milestones and achievements that have shaped our journey. This year has been particularly special, as we celebrated our 20th anniversary – two decades of innovation, quality results, and consistent work in the tech industry.

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ITSM x AI – In Person Event – Oct 2023

IT professionals and curious minds gathered in Victoria, BC to learn about ITSM and AI, and the challenges presented by technology in business that are being overcome by Atlassian Intelligence.

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Highway Three Achieves Platinum Solution Partner

Achieving Platinum is part of how we offer a quality customer experience, extensive product acumen, and expertise for Atlassian migrations & implementations. We want to say thank you to our esteemed customers for trusting Highway Three.

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Atlassian Canadian Data Residency – Updated

We have an update on when we can expect Atlassian to provide the option for Canadian data residency.

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Case Study: Migrating to Atlassian Cloud is not DIY

This case study is to share how Absolute Software (“Absolute”) a well-established online security provider serving over 21,000 organizations, upgraded to Atlassian Cloud with the help of Highway Three Solutions in Victoria, BC.  If your team is still using an on-premise version of Atlassian Server, this case study is for you.

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Highway Three becomes an official Atlassian Specialized Partner in Cloud

Highway Three Solutions would like to announce it has become an official Atlassian Specialized Partner in Cloud. A validation of Atlassian’s Solution Partner’s deep knowledge, extensive experience, and delivery of consistent, high-quality services to optimize customer satisfaction and outcomes.

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Governance for Modern Enterprises in Atlassian Cloud – Webinar

Highway Three is thrilled to announce our upcoming webinar “Governance for Modern Enterprises in Atlassian Cloud”. This webinar will feature Atlassian partner Karen Fishwick, who will be sharing her valuable insights and experience with governance and enterprise solutions in the cloud.

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Migrating Jira ScriptRunner for Server to Cloud: Revisited

It has been nearly two years since we last wrote about migrating ScriptRunner for Jira and there have been significant changes in the JCMA, the extent to which Adaptavist has been able to streamline the migration to cloud, and closing the gap on feature parity between ScriptRunner on server vs cloud.

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From Development Team to Software Solutions: Our 20th Anniversary Story

In 2001, the first evolution of our company was founded after the Dotcom Bubble and used the fuel of the thriving developer industry. In 2003, the name Highway Three Solutions was established. Read more about our company history…

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Team 23: What stuck with us?

It’s been a few months since our team went to Team 23, Atlassian’s gathering of minds and knowledge for their annual conference. This is a dive into the things that we haven’t been able to forget – and want to tell our clients today. Partner Connections We got to engage with our fellow Atlassian Partners, […]

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3 Keys to a Stress Free Journey to Cloud – Webinar

You are invited to join our webinar with Krista Stellar – RSVP today

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Interview with a Cloud Migration Expert: Krista

“It’s important to acknowledge the pain of having to change tactics and move to cloud. Our goal is to assist you in achieving what is best for your company, not what is simplest for the short term.”

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Migrating Jira to Cloud

Migrating from your on-premise Jira and Confluence server instances is a multi-step process with many moving parts; it can quickly become overwhelming and frustrating.

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Agile Service Management in the real world

Hear from leading ITSM experts as they share how they revolutionized their work processes by using Jira Service Management. Click through for the demonstration.

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Modernizing Atlassian IT’s Service Desk

Join the Atlassian Customer One Team as they share the vast benefits of a Jira Service Management led organization. Click through to watch the demonstration.

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“1000+ unread” inbox? Not with JSM

JSM provides a home for communications that would otherwise be a stream of email correspondence, leaving clients and requests behind.

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Lawyers need it too; Jira Service Management in the Real World

Busy legal office? Jira Service Management can help! Learn more about how easy it is to incorporate service management best practices into your organization’s processes.

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Service Management in the real world – Management of Company Assets

A real life example of how Jira Service Management gives you the ability to submit, track, manage, and resolve tickets, no matter what they are.

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In-Person Event: Agile Service Management in the Real World (with recordings)

Join ITSM rockstars from Highway Three Solutions and Atlassian for an interactive two-hour in-person event in beautiful British Columbia that will help you take your service teams to the top of the charts!

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In-Person Event: Public Sector Innovation Show

Join Highway Three Solutions at the Public Sector Innovation Show (in-person event), and learn about The Future of Work, Skills, and Diversity in the Public Sector.

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In-Person Event: Digital Transformation with Team Service Management (with recording)

Join Highway Three Solutions on September 21st 2022 for our upcoming in-person event which will include a live ITSM demo, a Q&A session for all things ITSM and Atlassian, snacks, entertainment, prizes, and more!

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Atlassian Cloud 2022 pricing changes

Planning to purchase your Cloud Licenses soon? CONTACT US NOW to lock in current prices for up to 24 months before October 18, 2022.

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Terraform, Kubernetes and Helm – What and Why

Terraform, Kubernetes and Helm are all infrastructure tooling that have grown in popularity and use in recent years. Read on to find out more about how and when to use these for your infrastructure management.

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Confluence Server and Data Center security advisory

We want to alert you to a critical severity vulnerability in Confluence Data Center and Server. There is known exploitation of this vulnerability in Confluence Server version 7.18.0. Subsequent testing indicates that multiple versions of Confluence Server and Data Center, including version 7.4.0 and newer, are vulnerable. Atlassian is actively working on a patch for […]

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Case Study: Jira Service Management (DSS)

How Data Systems and Services Leveraged Jira Service Management to Improve the Quality and Resolution Speed of their Service Tickets.

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How to claim your Atlassian cloud trial

To help server customers migrate to the cloud, Atlassian has been offering various incentives and one of them is a cloud trial, whereby server clients who have a valid server license can set up a cloud site at no extra cost**. Atlassian provides information for how to claim a cloud trial, but we have found […]

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Our Partners at Team’22 – Day 2

Highway Three Solutions partners keynotes and announcements

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5 Takeaways from Team ’22 – Day 1

Read Highway Three Solutions’ take on Day 1 of Atlassian’s Team ’22

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Case Study: Data Services Migration to Atlassian Cloud

See how a public sector client was able to move from Jira server to cloud within 3 months, with the help of Highway Three.

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Jira Cloud: Top 10 Reasons to Migrate Now

Learn the 10 reasons to migrate your Atlassian server to cloud sooner rather than later.

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Last Chance to Make Changes

You don’t have to migrate your Atlassian server to the cloud yet, but if you don’t act before February 15, 2022, you won’t be able to change your license.

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Zephyr Squad for Jira: Migration Evaluation

We investigated different methods of migrating Zephyr Squad – Test Management for Jira from Server to Cloud. Read our review.

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5 Things You Need to Know About Jira Cloud Migration

Learn what’s new with Atlassian migration and tooling from the latest updates to the cloud migration assistants, including app migration support.

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Jira App Migration: Top 10 Apps Evaluated Webinar

Join us for this webinar and we will walk you through our evaluations, share our tips for planning your app migration, and recap the latest news from Atlassian on migrating to the cloud.

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The Atlassian High Velocity: ITSM World Tour is coming!

Join a global audience for a 2-hour ITSM broadcast experience and learn how to empower your development, IT operations, and business teams to deliver high-velocity service management fast.

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ScriptRunner for Jira: Migration Evaluation

We evaluated what it will take to migrate ScriptRunner from Jira Server to Jira Cloud. Read to see the results.

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Insight for Jira: Migration Evaluation

Read about the migration journey for Insight from Jira Server to Jira Cloud, and the common challenges you may encounter.

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JSU Automation for Jira Workflows: Migration Evaluation

Read our review for migrating JSU Automation for Jira Workflows from Server to Cloud.

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ProForma for Jira: Migration Evaluation

This time in our Jira App Migration Evaluation series we look at ProForma for Jira. While the migration process can be straightforward there are some hidden challenges that could complicate things. Read on to find out more.

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Avoiding Potential Pitfalls in your Cloud Migration – Vancouver ACE September

Highway Three Solutions will provide an update on Jira server to cloud migrations with the latest information from Atlassian and updates on the tools available. With a focus on JCMA, app migrations, data consolidation, user migration, and cloud security we’ll go through some real examples from our recent client migrations and give you valuable information on how to avoid common pitfalls.

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BigGantt: Migration Evaluation

In another post of our Getting Ready for the Cloud series, we discuss the migration journey for BigGantt – Gantt Chart for Jira.

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Jira App Migration: Top 10 Apps Evaluated

Wondering what you should know about migrating the Top 10 Jira apps from server to the cloud? Follow our blog series to find out.

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Tempo Timesheets: Migration Evaluation

In the first post of our Top 10 Apps Evaluated series, we take a look at migrating Tempo Timesheets to the Cloud. Read about Server and Cloud product differences, migration strategies, challenges, and more.

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Create a Confluence Page with ScriptRunner: Server vs Cloud

We tried out different ways of creating a page in Confluence with ScriptRunner for the Server and ScriptRunner for the Cloud. Code included!

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Jira Cloud Migration: Cloud Versions

The first step in your cloud migration journey is to figure out which cloud version is right for your organization. In this webinar, we will guide you through your options.

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Bitbucket Server to Cloud Migration

Already migrating your Jira instance to Cloud and considering moving Bitbucket too? Read more about the different ways you can move your repositories, what is and isn’t migrated.

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The ScriptRunner Rundown

Many of the powerful features of ScriptRunner for Jira Server may not translate directly to ScriptRunner for Jira Cloud. Read more to see how you may be impacted.

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Highway Three is awarded Atlassian Rising Star 2020

Atlassian announced today that Highway Three Solutions has received Atlassian Partner of the Year 2020: Rising Star for their outstanding contribution and achievements during the calendar year 2020!

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Part 4: Jira in the Cloud, The Migration

This is the fourth and final part of our successful cloud migration series. This webinar will demonstrate how to execute your cloud migration quickly, efficiently, and accurately!

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Case Study: Traction Guest’s Friction Free Conversion to Jira

Traction Guest is an industry leader in enterprise visitor management. An impending deadline meant migrating to cloud quickly with no interruptions.

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Highway Three Solutions is now an Atlassian Gold Solution Partner

As of February 2021, Highway Three Solutions is now an Atlassian Gold Solution Partner. Gold Solution Partners are highly trained and committed to their Atlassian practice and delivering value to our customers.

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Jira and Github, an Exalate Case Study

Open source + Jira, see how Highway Three Solutions helped our clients manage open source product development using both Jira and Github for issue tracking.

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Part 3: Jira in the Cloud, How to get there?

This is the third webinar in our four part series – we discuss technical challenges including app migrations, data consolidation, user migration, and cloud security.

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To Protect and Serve, Atlassian Cloud Security Approach and Practices

Before you consider migrating to the cloud, you need certainty that the cloud platform you choose has rock solid security. This article explains Atlassian’s approach to security and privacy, including outlining their process how they meet and exceed the toughest and most important security and privacy compliance standards to give you complete peace of mind.

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Hosting a static site with AWS CDK

AWS CDK is a powerful tool for generating Cloud Formation templates from popular programming languages. We run through a basic example for hosting a static website with a S3 bucket, CloudFront Distribution, and Route53 DNS.

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Zephyr for Jira: Migrating to the Cloud

Zephyr for Jira is an Agile Test Management Solution. We review what is involved in migrating this data and provide some resources to help you on your journey.

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Whitepaper: How VSCO scaled with Atlassian Cloud

As VSCO grew from a photography app to a rapidly growing subscription business and vibrant global community of users, so too has their need for fast, effective collaboration.

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Announcing Jira Service Management!

Today, Atlassian announced the newest member of their product family – Jira Service Manager (JSM)! JSM builds on the best in class Jira Service Desk (JSD) product by adding awesome new features and several improvements to Jira Service Desk.

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Part 2: Jira Cloud Migration, Where to start?

With Atlassian’s recent announcement you may be wondering how to start your cloud migration for your Jira or Confluence Servers. Let us show you how to get from where you are now to Jira in the Cloud.

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Using Github Actions for Jira Integrations

Jira Software integrates with Bitbucket really well, which is to be expected. Many products integrate Github and Jira, but there are some gaps. We explore custom integrations using Github Actions to push deployment and build information into Jira.

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Atlassian Announces End of Server Support

In order to sharpen focus as a cloud-first company, Atlassian has announced changes to Server and Data Center offerings, including a 3 year plan for ending support for the server platform, including Jira, Confluence and Bitbucket.

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Part 1: Jira in the Cloud, What is it?

In this webinar – the first in our series on adopting Jira Cloud – Jeff is joined by Joanne Yo and Eddie Webb from Atlassian for a presentation that answers the question: Why Cloud?

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5 Reasons to Choose Jira Cloud

By the end of 2020, experts predict that 83% of enterprise workloads will be in the cloud. If you’ve been paying attention, you’re probably not surprised. So, what’s driving this mass move to the cloud?

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Automation for Jira

In case you haven’t heard, Automation for Jira is now free in cloud! It’s changing the way we manage our Jira instances, including replacing workflow triggers and post-functions with flexible user-friendly automation rules.

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How to use Jira Service Management and Confluence Cloud better together

Is your team just getting started with Jira Software and/or Confluence Cloud? Check out this whitepaper on Jira Service Desk and Confluence.

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Jira and Tempo Cloud Migration

Once we decided to migrate from Jira Server to Jira Cloud, our planning began. While Jira migration is well supported, the marketplace apps are a little more complicated.

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