Service Management in the real world – Management of Company Assets

February 21, 2023

<p><strong>Jira Service Management gives you the ability to submit, track, manage, and resolve tickets, no matter what they are.</strong> </p> <p>If you’ve invested in computer equipment for your team, you know how hard it can be to remember how long the warranty is, which components were purchased for which computer, who is servicing a particular piece of equipment and more. This can also be compounded for each department, purpose, and length of time you are serving your customers. </p> <figure class="wp-block-image size-large is-style-default"><img loading="lazy" decoding="async" width="1024" height="472" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-3-1024x472.png" alt="Screenshot showing the asset management interface in Jira Service Management with labelled items 1 and 2." class="wp-image-1848" srcset="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-3-1024x472.png 1024w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-3-300x138.png 300w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-3-768x354.png 768w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-3-1536x708.png 1536w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-3-2048x944.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px"><figcaption class="wp-element-caption">1. <strong>Object types:</strong> These work like categories that group your actual assets. This is perfect for offices, computers, or devices. <br>2. <strong>Objects: </strong>These are your assets, grouped by type. Each asset has qualities that help identify and describe it, like brand or serial number</figcaption></figure> <p>We can all have subscriptions pile up for a messy monthly bill that needs streamlined attention, and not every business manager can see their way out. With asset management, automation and standardized forms take care of the monthly bill tracking and save you subscription overage charges!</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="461" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-2-1024x461.png" alt="Jira Service Management request screenshot showing an asset object linked direct to a request." class="wp-image-1838" srcset="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-2-1024x461.png 1024w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-2-300x135.png 300w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-2-768x346.png 768w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-2-1536x691.png 1536w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/image-2-2048x922.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>Excel spreadsheets aren’t quite the right tool for the job, but Service Management with Jira is capable right out of the box. Track your licenses, hardware, maintenance, and more, so you can focus on what your business does and not the tools it needs to do it.  </p> <p>Managing equipment or tools for your team can be done remotely, and with confidence that you won’t miss an expiry. Catalogue the info you need and build a system that can reflect your company policies, all with Jira Service Management. </p> <p>Want to learn more? Come to our <a rel="noreferrer noopener" href="https://www.eventbrite.com/e/agile-service-management-in-the-real-world-tickets-520860366377" data-type="URL" data-id="https://www.eventbrite.com/e/agile-service-management-in-the-real-world-tickets-520860366377" target="_blank">in-person event</a> on March 15th, 2023 in Victoria BC. It’s a great opportunity to learn from ITSM experts on how your business can take advantage of Jira software. </p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-h3-cta-button"><a class="wp-block-button__link wp-element-button" href="https://www.eventbrite.com/e/agile-service-management-in-the-real-world-tickets-520860366377" target="_blank" rel="noreferrer noopener">RSVP today!</a></div> </div>