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Lawyers need it too; Jira Service Management in the Real World

February 24, 2023
<p>If you’re in a busy legal office, it’s essential that you know where every document is and who needs to review it next. <strong><a href="https://www.atlassian.com/software/jira/service-management" target="_blank" rel="noreferrer noopener">Jira Service Management</a></strong> brings visibility and traceability to your system, so you can quickly see what stage a document is in at any point in time. </p> <p>Your clients are either waiting for documents, a court date, or you’re waiting for their documents. This process is impressively seamless at some law firms, but both firms and clients will encounter systems that lose focus and detail in the fast-paced industry. </p> <figure class="wp-block-image size-large is-style-default"><img loading="lazy" decoding="async" width="1024" height="590" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-1-1024x590.png" alt="Screenshot showing how to update issue status by dragging the issue card to a new column on the board." class="wp-image-1843" srcset="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-1-1024x590.png 1024w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-1-300x173.png 300w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-1-768x442.png 768w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-1-1536x885.png 1536w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-1.png 1904w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> <p>Think about your documentation and how it is categorized and located. Is it waiting for a partner to sign, or is it with a paralegal waiting on more information? Has the right attorney reviewed the full terms and conditions? Has the client signed off on everything, or do they need to be reminded — again? With improved visibility, you can streamline your processes and ensure your billable time is put to its best use.&nbsp;</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="828" height="1024" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-3-828x1024.png" alt="Customer facing request form showing an example legal document approval form." class="wp-image-1844" srcset="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-3-828x1024.png 828w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-3-243x300.png 243w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-3-768x950.png 768w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-3-1242x1536.png 1242w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/JWM-LEGAL-SCREEN-3.png 1406w" sizes="(max-width: 828px) 100vw, 828px"></figure> <p>If you’d like to see this program in action, take a moment to use the <a rel="noreferrer noopener" href="https://www.atlassian.com/software/jira/templates/legal-service-management" data-type="URL" data-id="https://www.atlassian.com/software/jira/templates/legal-service-management" target="_blank">Service Management template</a> or contact us for a demo. </p> <h3-contact-form data-subject="Jira Service Management demo request" class="wp-block-h3-block-h3-contact-form h3-contact-form"></h3-contact-form> <p>Want to hear more examples on real-world application for ITSM with Jira? Our free event is hosted in beautiful Victoria BC on March 15th, where we will hear from Atlassian experts. Come check it out! </p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-h3-cta-button"><a class="wp-block-button__link wp-element-button" href="https://www.eventbrite.com/e/agile-service-management-in-the-real-world-tickets-520860366377" target="_blank" rel="noreferrer noopener">RSVP Today!</a></div> </div>