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Agile Service Management in the real world

March 27, 2023
<p>Join Atlassian’s Global ITSM Solution Architect, <a rel="noreferrer noopener" href="https://www.linkedin.com/in/gaguilarvega/" target="_blank">Gaspar Aguilar Vega</a>, and Atlassian’s Senior Solution Engineer,&nbsp;<a rel="noreferrer noopener" href="https://www.linkedin.com/in/ryan-counts-a6a2505/" target="_blank">Ryan Counts</a>, as they share Atlassian’s mission for High-Velocity Teams and what factors define high-performing teams. Atlassian’s ITSM solution unlocks IT at high velocity by streamlining workflows across development and operations at scale. </p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button has-custom-width wp-block-button__width-75 has-custom-font-size is-style-h3-cta-button has-medium-font-size"><a class="wp-block-button__link wp-element-button" href="https://www.dropbox.com/s/bpa7pxlf0gu6y11/Ryan%3AGaspar.mov?dl=0">Watch Now</a></div> </div> <p>With an ever changing world digital transformation has accelerated. Adaptability has become crucial to remaining relevant. Learn how traditional ITSM approaches were taken and traded in for more agile dynamic alternatives. Additionally, enjoy an in depth product demonstration led by <a rel="noreferrer noopener" href="https://www.linkedin.com/in/ryan-counts-a6a2505/" target="_blank">Ryan Counts</a>.</p> <figure class="wp-block-image size-large is-resized"><a href="https://www.dropbox.com/s/bpa7pxlf0gu6y11/Ryan%3AGaspar.mov?dl=0"><img loading="lazy" decoding="async" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2023/02/Eventbrite-1024x576.png" alt="Ryan Counts - Atlassian's Sr. Solution Engineer. Gaspar Aguilar Vega - Atlassian's Global ITSM Solution Architect." class="wp-image-1857" width="842" height="464"></a></figure> <h2 class="wp-block-heading">About this event</h2> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p><strong>“Digital transformation is the profound transformation of business processes of a company powered by digital technologies”</strong></p> <cite><a rel="noreferrer noopener" href="https://www.linkedin.com/in/gaguilarvega/" target="_blank">Gaspar Aguilar Vega</a></cite></blockquote> <p>Agile Service Management refers to a high performance strategy that enables an organization to consistently outperform competing alternatives over time. This approach focuses on what needs to be done across an organization to facilitate co-created value. </p> <p class="has-text-align-center"><strong>STRONG CULTURE = HIGH PERFORMING TEAMS</strong></p> <p>Jira Service Management allows for multi platform support. Teams can cross platforms while using the ticketing system. It also includes modern incident management bringing dev and ops teams together to rapidly respond to incidents. Asset management is an additional feature to JSM and allows teams to create a unified services layer, make use of the flexible and open data structure, connect data to support practices and teams, as well as embrace automation to deliver value faster.</p> <p></p> <p>To learn more about agile service management, JSM, or Assets contact us today!</p> <h3-contact-form data-subject="" class="wp-block-h3-block-h3-contact-form h3-contact-form"></h3-contact-form>