In-Person Event: Digital Transformation with Team Service Management (with recording)
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October 3, 2022
<p>Join Highway Three Solutions for our upcoming in-person event which will include a live ITSM demo, a Q&A session for all things ITSM and Atlassian, snacks, entertainment, prizes, and more!</p>
<p>The event will be hosted at Fort Tectoria, 777 Fort St. Victoria BC on September 21st, 2022 (12pm. – 6pm.)</p>
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<div class="wp-block-button is-style-h3-cta-button"><a class="wp-block-button__link" href="/webinars?id=h3-event-itsm-for-teams" target="_blank" rel="noreferrer noopener">Watch Demo recording</a></div>
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<h2 class="wp-block-heading">About this event</h2>
<p>In the last decade, we’ve seen the rise of knowledge workers. Digital transformation has become a reality with innovative software teams embracing DevOps practices. IT organizations are also evolving a shift from traditional ITSM toward IT practices shaped by lean and agile. But how do highly automated systems interface with human and digital services?</p>
<p>Atlassian’s ITSM solution unlocks IT at high-velocity by streamlining workflows across development and operations at scale. Meaning what was once many siloed teams with different ways of working are now integrated and much more collaborative than ever before.</p>
<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="577" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2022/08/image-29-1024x577.png" alt="Team Service Management, the Vital Part of Digital Transformation. In-person event @ Fort Tectoria 777 For St, Victoria BC Sept. 21, 2022 (12 PM - 6PM). We will be featuring a live ITSM demo, followed by Q&A, snacks, entertainment, and prizes! Presented by Highway Three Solutions and Atlassian." class="wp-image-1674" srcset="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2022/08/image-29-1024x577.png 1024w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2022/08/image-29-300x169.png 300w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2022/08/image-29-768x433.png 768w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2022/08/image-29.png 1042w" sizes="(max-width: 1024px) 100vw, 1024px"></figure>
<h3 class="wp-block-heading">Event Details:</h3>
<p>We are delighted to welcome <a href="https://www.linkedin.com/in/pbuffington/" target="_blank" rel="noreferrer noopener">Paul Buffington</a>, a Solution Engineering Manager at Atlassian, who leads the Americas ITSM solution engineering team at Atlassian.</p>
<p>This in-person event will feature a live demo that covers the following topics:</p>
<ul><li>Key practices and approaches that drive value co-creation in highly automated environments</li><li>How you and your organization can leverage Atlassian’s cloud platform and products to improve the way teams work across the entire value stream of work</li></ul>
<p>Following the demo, we will have a Q&A regarding anything Atlassian – if you are looking for information about migrating to the cloud, optimizing your Atlassian suite, or adopting the Atlassian ITSM solution, RSVP Now!</p>
<h3 class="wp-block-heading">Agenda</h3>
<p><strong>12:00</strong> Open doors </p>
<p><strong>12:30</strong> Welcome & Introductions</p>
<p><strong>13:00</strong> ITSM presentation featuring Wendy Bliven <em>(Strategic Solutions Account Manager, WEST)</em> & Paul Buffington <em>(Solution Engineering Manager)</em> from Atlassian</p>
<ul><li>Ways of working</li><li>What’s new in Jira Service Management?</li><li>Agile + DevOps</li></ul>
<p><strong>14:45</strong> Coffee break & Snacks</p>
<p><strong>15:00</strong> Cloud Migration updates</p>
<ul><li>5 lessons learned in Jira Cloud Migrations</li></ul>
<p><strong>16:00</strong> Q&A</p>
<p><strong>16:30</strong> Networking & Happy Hour</p>
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<div class="wp-block-button is-style-h3-cta-button"><a class="wp-block-button__link" href="https://www.eventbrite.ca/e/itsm-for-modern-teams-tickets-401455814147" target="_blank" rel="noreferrer noopener">Watch demo Recording</a></div>
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