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Insight for Jira: Migration Evaluation

October 4, 2021
<p>In this post, we will be discussing the migration journey for <a href="https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=datacenter&amp;tab=overview" target="_blank" rel="noreferrer noopener">Insight – Asset Management</a> developed by Mindville and now acquired by Atlassian.</p> <hr class="wp-block-separator"> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-columns are-vertically-aligned-center"> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:33.33%"> <figure class="wp-block-image size-large"><img loading="lazy" width="1024" height="351" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/insight-logo-1024x351.png" alt="" class="wp-image-860" srcset="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/insight-logo-1024x351.png 1024w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/insight-logo-300x103.png 300w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/insight-logo-768x263.png 768w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/insight-logo-1536x526.png 1536w, https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/insight-logo-2048x702.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px"></figure> </div> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:66.66%"> <p>Migrating Insight data from Server to Cloud is an entirely manual process, as there are no supported Jira migration methods that are compatible. There is little to no information available on migrating Insight and it can be a time consuming and arduous process.</p> </div> </div> <figure class="wp-block-table is-style-h3-table"><table class="has-fixed-layout"><tbody><tr><td><strong>Feature Compatibility</strong></td><td class="has-text-align-center" data-align="center"><img loading="lazy" width="264" height="83" class="wp-image-567" style="width: 150px" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/feature-compatibility-partial.png" alt="Partial"></td></tr><tr><td><strong>Migration Complexity</strong></td><td class="has-text-align-center" data-align="center"><img loading="lazy" width="263" height="82" class="wp-image-571" style="width: 150px" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/migration-complexity-difficult.png" alt="Difficult"></td></tr><tr><td><strong>Migration Method</strong></td><td class="has-text-align-center" data-align="center"><img loading="lazy" width="264" height="83" class="wp-image-574" style="width: 150px" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/migration-method-manual.png" alt="Manual"></td></tr><tr><td><strong>Migration Support Available</strong></td><td class="has-text-align-center" data-align="center"><img loading="lazy" width="263" height="83" class="wp-image-577" style="width: 150px" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/migration-support-available-insufficient.png" alt="Insufficient"></td></tr><tr><td><strong>Supported Jira Migration Methods</strong></td><td class="has-text-align-center" data-align="center"><img loading="lazy" width="264" height="82" class="wp-image-580" style="width: 150px" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/supported-jira-migration-methods-na.png" alt="N/A"></td></tr></tbody></table></figure> <hr class="wp-block-separator"> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <h3>Feature Compatibility</h3> <div class="wp-block-columns"> <div class="wp-block-column" style="flex-basis:66.66%"> <p>Many of the features available on Insight’s Server offering are available on Cloud; however, there are some features that are not currently available on Jira Cloud:</p> </div> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:33.33%"> <div class="wp-block-image"><figure class="aligncenter size-full"><img loading="lazy" width="96" height="96" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/icons8-comparing-96.png" alt="" class="wp-image-590"></figure></div> </div> </div> <ul><li>Object schema templates</li><li>Reports</li><li>Widgets</li><li>Label Templates</li></ul> <p>More details on the feature discrepancy between environments can be found in <a href="https://documentation.mindville.com/display/ICE/Feature+Comparison+-+Insight+Server+vs.+Cloud" target="_blank" rel="noreferrer noopener">this feature comparison</a>.</p> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <h3>Migration Method and Complexity</h3> <div class="wp-block-columns"> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:33.33%"> <div class="wp-block-image"><figure class="aligncenter size-full"><img loading="lazy" width="96" height="96" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/icons8-hard-to-find-96.png" alt="" class="wp-image-591"></figure></div> </div> <div class="wp-block-column" style="flex-basis:66.66%"> <p>Currently, there are no supported Jira migration methods, so you cannot migrate using a full site import or the Jira Cloud Migration Assistant (JCMA). For more updates, refer to <a href="https://jira.atlassian.com/browse/MIG-276" target="_blank" rel="noreferrer noopener">this Jira ticket</a>.</p> </div> </div> <p>It appears that the only way to migrate Insight data to the Cloud is to manually input information in your Cloud instance.</p> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <h3>Migration Support Available</h3> <div class="wp-block-columns"> <div class="wp-block-column" style="flex-basis:66.66%"> <p>We discovered there is limited documentation available on migrating to the Cloud. Our recommendation would be to use the services of an Atlassian partner, like us, as we work closely with Atlassian and forget partnerships with app vendors, allowing us the ability to provide customized support.</p> </div> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:33.33%"> <div class="wp-block-image"><figure class="aligncenter size-full"><img loading="lazy" width="96" height="96" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/icons8-service-96.png" alt="" class="wp-image-592"></figure></div> </div> </div> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <h2>Possible Challenges</h2> <div class="wp-block-columns"> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:33.33%"> <div class="wp-block-image"><figure class="aligncenter size-full"><img loading="lazy" width="96" height="96" src="https://wordpress.highwaythreesolutions.com/wp-content/uploads/2021/08/icons8-warning-shield-96.png" alt="" class="wp-image-593"></figure></div> </div> <div class="wp-block-column" style="flex-basis:66.66%"> <p>Migrating Insight data is an entirely manual process which is time consuming and laborious to perform.</p> <p>Ever since Atlassian’s announcement to end Server support, vendor companies and Atlassian are working together to make the migration journey for Jira apps more simpler.</p> </div> </div> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-buttons"> <div class="wp-block-button is-style-h3-cta-button"><a class="wp-block-button__link" href="/contact" target="_blank" rel="noreferrer noopener">Need help migrating Insight to the cloud? Contact us!</a></div> </div> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <p><strong>Resources:</strong></p> <ul><li><strong><a href="/blog/jira-app-migration-getting-ready-for-the-cloud" target="_blank" rel="noreferrer noopener">Highway Three Top 10 Apps Evaluated series</a></strong></li><li><strong><a href="https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=datacenter&amp;tab=overview" target="_blank" rel="noreferrer noopener">Insight App</a></strong></li><li><strong><a href="https://documentation.mindville.com/category/inscloud" target="_blank" rel="noreferrer noopener">Insight for Jira Cloud Documentation</a></strong></li><li><strong><a href="https://documentation.mindville.com/display/ICE/Feature+Comparison+-+Insight+Server+vs.+Cloud" target="_blank" rel="noreferrer noopener">Insight Feature Comparison Server vs. Cloud</a></strong></li><li><strong><a href="https://jira.atlassian.com/browse/MIG-276?error=login_required&amp;error_description=Login+required&amp;state=1095eb30-9d46-4981-9b7f-684e269488b6" target="_blank" rel="noreferrer noopener">Jira ticket for Insight Migration Support</a></strong></li></ul> <p></p>